Privacy Policy
Effective Date: July 2026
At Pongalur SAS, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products.
1. Information We Collect
When you interact with our website, we may collect personal information such as your name, email address, mobile number, billing and shipping address, and order details. We may also collect technical information including your IP address, browser type, device information, and browsing activity to improve our website performance and user experience.
2. How We Use Your Information
The information collected is used to process your orders, deliver products, provide customer support, send order confirmations and delivery updates, improve our services, personalize your shopping experience, maintain website security, and comply with applicable legal requirements.
3. Payment Security
All online payments made through our website are processed securely using trusted third-party payment gateway providers. Pongalur SAS does not store your credit card details, debit card details, UPI PIN, banking passwords, or other confidential payment credentials on our servers.
4. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, improve website functionality, and analyze visitor activity. You may disable cookies through your browser settings, although some website features may not function properly.
5. Information Sharing
Pongalur SAS respects your privacy and does not sell, rent, or trade your personal information. Your information may only be shared with trusted delivery partners for order fulfillment, payment service providers for secure payment processing, or government authorities when legally required.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, loss, alteration, or disclosure. While we strive to maintain the highest level of security, no internet-based system can guarantee complete protection.
7. Your Rights
You have the right to access, update, or request corrections to your personal information. You may also request the deletion of your information where legally applicable. If you have any privacy-related concerns, you may contact our customer support team for assistance.
8. Third-Party Links
Our website may include links to third-party websites for your convenience. Pongalur SAS is not responsible for the privacy practices, content, or policies of external websites. We encourage users to review the privacy policies of any third-party websites they visit.
9. Children's Privacy
Our website is intended for general users and does not knowingly collect personal information from children. If we become aware that personal information from a child has been collected unintentionally, we will take appropriate steps to remove such information.
10. Changes to This Privacy Policy
Pongalur SAS reserves the right to update or modify this Privacy Policy at any time. Any changes will be published on this page along with the revised effective date. Continued use of our website after such updates constitutes acceptance of the revised Privacy Policy.
11. Contact Us
If you have any questions regarding this Privacy Policy or the way your personal information is collected, stored, or used, please contact Pongalur SAS through our Contact page or visit any of our branches. We will be happy to assist you with your privacy-related enquiries.
